A. PAYMENT

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ACCEPTED PAYMENT METHOD

Blink accepts the following forms of payment: Visa, MasterCard, American Express, Discover, JCB, China Union Pay, Diners Club, PayPal, Afterpay, Apple Pay.

If your payment method was declined, you may have entered your information incorrectly or there may be other issues with the card like a passed expiration date or insufficient funds. Please try a new payment method and contact your financial institution for more information if you continue to experience difficulties with your payment.

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PAYMENT PROCESS

When you place an order on Blink, your credit or debit card is initially authorized (not charged) to ensure funds for the order are available. This authorization hold (not charge) will occur every 7 business days until your order ships. You will be charged when your order, or a portion of your order, has shipped. You will only be charged for the items that are shipped, along with applicable shipping and tax rates.

 

B. RETURN

 

THE FOLLOWING RETURN POLICY APPLIES TO GENERAL ONLINE PURCHASES MADE AT BLINK

Returns and Exchanges are available if initiated within three (3) business days of receiving your package for store credit only (excluding items listed below). You must email customer service within three days to request the return or exchange, any claims made after 3 business days will NOT be accepted. Shipping and handling fees are not refundable. All items must be returned in their original condition; unused, unopened, including packaging. We cannot accept items that have been worn or altered -- they will be shipped back at the customer’s expense. Customer is responsible for shipping and handling charges for the exchanged item. Kindly contact us first via email before sending out the parcel for faster and better customer service. You will be issued a return authorization number to include in your package. Customer Service Email: misblinkscorner@gmail.com.

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POLICY EXCLUSIONS APPLY FOR THE FOLLOWING ITEMS

All sales of gift cards, e-gift cards, and jewelry are FINAL. No returns or exchanges can be made on these items unless received damages, defective or the wrong item(s). Blink strives to provide our customers with the best quality and selection of merchandise while keeping the prices reasonable. We also strive to protect the health of our customers and staff; therefore we do not take returns and exchanges on these items.

 

DAMAGED, DEFECTIVE OR WRONG ITEMS

We make the best efforts to ensure that all orders are carefully inspected by our staff for damages and defects prior to leaving the warehouse. In the case of defective or wrong items, please contact customer service via e-mail misblinkscorner@gmail.com within three (3) business days of delivery and provide the nature of the defect. Any claims made after (3) business days will NOT be accepted. Our excellent customer care team will work with you to resolve the situation. If a damaged item is received due to rough delivery, Blink is not liable for these damages, and claims need to be made with the carrier company. In a case of a Manufacturer defective item or a wrong item sent to you, please contact our customer service team and they will be happy to assist you!

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WHAT IS A MANUFACTURER DEFECTIVE ITEM AND HOW DO I MAKE A CLAIM?

• “Manufacturer Defect” is defined as a frailty or shortcoming in a product resulting from a departure from its design specifications during production.

• You must notify Blink about defective or wrong items within three (3) business days of delivery.

• Email us at misblinkscorner@gmail.com with the invoice number, contact information, and a list of defective items.

• For each item you must submit a photo of the defective item and its packaging materials and describe the damage that has occurred. Damages without accompanying documentation are not accepted.

• Please keep the shipment packaging in case of inspection by the shipping company.

• Once we have received the claim from you, along with the product images, our customer representative will inspect your order and contact youwithin five (3) business days.